• Projects


In the past 20+ years HTL has aided many corporations – large and small, in both the public and private sectors -

HTL staff have developed Subject Matter Expertise (SME) in some areas: (See Services page)

Work has been of a technical consulting nature.

HTL has facilitated change at all levels of the business model. Often the assignment required integration of a number of tools into one working process. This required in-depth detailed knowledge of each vendor/tool's abilities and shortcomings when standing alone and after integration.

HTL's advisory role was usually multi-fold as a facilitator, project manager, and educator in the implementation of new business practices. Work was often initiated by top level management (CEO, President, CFO...), working with C-level management, as well right into the development team level. Work has involved scenarios ranging from slight process adjustments to full process re-engineering. HTL has successfully implemented as many as nine (9) tools integrated at one time (this particular case required major process re-engineering).


Clients situations include:

Companies with little pre-established process such as CIBC, Consumer Gas, Bank of Montreal, etc;

Companies with process models developed to level 2 or 3 in the CMMI maturity model, such as Motorola and IBM; and,

Military/Aerospace clients with quality levels to get you to the moon and back, alive! .

A partial client list includes: PWGSC; Department of National Defense; Statistics Canada; Canadian Space Agency; Nav Canada; Ministry of Economic Development, Trade and Tourism; Nortel; Newbridge; Alcatel; Bombardier (services, Transport & Aerospace); Ericsson; Raytheon Canada Limited; Thomson-CSF Systems Canada; United Technologies; and, Cognos Incorporated.

Some details are listed below:

Work Experiences:

Location & company

Ottawa

DnD - MHP

            A high profile political sensitive operation. Largest federal government expenditure at DnD at over 3 billion dollars. The plan is to be able to answer any technical or political question about the process as it would be fully documented and process verified.

            Activities at this site were:

                        Process analysis,

                        Process re-engineering,

                        Trainer,

                        Tools integration (requirements Management)

DnD - DCLI

            A politically sensitive operation to allow all branches of the military to communicate with each other. Issue being initiated by the army and therefore the navy and air force tend to oppose politically the process. No top down mandate so that each step must be obtained through painstaking consensus                                                                    

            Activities at this site were:

                        Process analysis,

                        Tools integration (requirements Management)

DnD - MMHS

            A high visibility project as it includes NATO and the US military. Here the project issue is speed. The solution is very due and the process was not flexible enough to catch up. New process was required.

            Activities at this site were:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

LGS Group

            This company had developed expertise and process all around Y2K and then the future arrived. There was an immediate need to re-invent themselves in both business and internal methodologies.

            Activities at this site were:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

Nav Canada

            Now a private enterprise with deep government roots, there was the mandate to create an RFP process and the post implementation process that would take the RFP from a 3 team 90 day process down to a one team 1 week process. Achieved to such a level

            Activities at this site were:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

SAIC Corporation

            The Canadian chapter of this international company was being given far more autonomy. This required upper management structure as well as modification of the business process. In addition there was a desire to streamline the RFP response process.

            Activities at this site were:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

Nortel - Local Transport Development - Broadband Networks

            Activities at this site were:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

Nortel - Computer Engineer Multimedia Platform Products         

            Activities at this site were:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

Nortel - Software Engineering Assurance Lab                  

Striving for CMM/SEI maturity model implementation for a necessary improvement of QA results.

            Activities at this site were:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

Nortel - Radio Systems Design

            Activities at this site were:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

Nortel - OPC Architecture  

            Activities at this site were:

                        Process analysis,

                        Tools integration (requirements Management)

Cognos Incorporated

            There was a business process in place that no longer was competitive. The product release for one element of the corporation was failing to deliver on time and on budget. Quality was also an issue with 5 autonomous groups used to create a single product. This all had to be re-made.              

            Activities at this site were:

                        Process analysis,

                        Process re-engineering,

                        Tools integration (requirements Management)

Cognicase

            Their RFP response process was non-competitive. A product solution was chosen and needed to be implemented.

            Activities at this site were:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

Statistics Canada

Look on the Web: Look.com

Activities: HTL provided startup expereince to Look on the Web: Look.com:

MANAGEMENT
Accounting: banking: legals & contracts:
Investor relations: find them, feed them, get them on board

SALES & MANAGEMENT
In-bound account manager: banners, towers, XML feeds companies
Out-bound account manager: Look affiliates, re-branding

SALES & MARKETING
Sales: of cpc, pkp and other Look resources
Traffic: find it, grow it, make it... enhancer: (must be "make money" traffic so source and quality matter)

MARKETING
Media exposure: news releases, shmoze with media world for coverage.
Affiliates: in any sense of the word. find the quality relationships: start them, grow them , maintain them.

TECH
Hardware administrator:
System administrator:
In-house software administrator:
Software developer:
Search engine optimizer guru:

Cconducted All: negotiations, legals/contracts,deals, and affiliation. Over saw all the work of up to 3 full time staff and 6 contractors. CTO, CFO and CEO responsibilities were included. Designed implement and executed the business, sales and marketing plans.

Calgary

Burnsand

            Activities at this sitewere:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

WindRiver Systems

            Activities at this sitewere:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

EFA Software Systems

            Activities at this sitewere:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

Harris Corporation

            Activities at this sitewere:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

   Auto-Trol Technologies

            Activities at this sitewere:

                        Process re-engineering,

                        Trainer

                        Tools integration development tools

 Riley''s Datashare International

            Activities at this sitewere:

                        Process re-engineering,

                        Trainer

                        Tools integration development tools

Canadian Pacific Railway

            Activities at this sitewere:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

Telus

            Activities at this sitewere:

                        Process analysis,

                        Trainer

                        Tools integration Client/server load testing

Toronto



Antaries Alliance

            The company had made a very real commitment to a quality process. As such they also made the decision to go with a single tool vender to supply Automated Software Quality (ASQ) solution. The net result was a development and planning process completely new to the corporation with the introduction of the process and the 9 supporting tools over a very short time frame.

            Activities at this sitewere:

                        Process analysis,

                        Trainer

                        Tools integration development tools

                        Tools integration Client/server load testing

Bank of Montreal

            All business practices had to be meticulously explored and documented. The business process was then analysed and completely rebuilt from the ground up with 2 main objectives. A whole new branch platform product and the underlying business process to support the new product purchase.

            Activities at this sitewere:

                        Process analysis,

                        Business practices

                        Analyst/Programmer

Manulife Financial

            Activities at this sitewere:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

Ministry of Labor 

            A new system was requested to fulfill a mandate to increase public access to the information systems of the ministry. Needs analysis was completed followed by a system design, development and implementation to meet the ministry objectives. The system resided in the ministries public access area and staff training (including train the trainers) was the final step in a complete systems operation.

            Activities at this sitewere:

                        Process analysis,

                        Business practices,

                        Trainer

                        Analyst/Programmer

Ministry of Economic Development, Trade and Tourism

            An exceptional creative solution was found for a ministry problem. They had been unable to resolve a management issue. With the insightful analysis of the problem a product solution was found to meet their business issue. The ministry had 1.5 million MS-Word documents under duristication that were all inter-related. As such changes in one may influence countless number of other documents located anywhere in Ontario. The 1.5 million documents had to be logically linked so that change management can be exercised. This task was achieved thru many meetings to consult-ive sale and education, and final solution presentation and acceptance

            Activities at this site were:

                        Process analysis,

                        Business practices,

                        Tools integration (requirements Management)

Spectra Securities Software Inc

            Activities at this site were:

                        Process analysis

                        Tools integration development tools

ABN Amro Bank Canada 

            Activities at this site were:

                        Process analysis,

                        Trainer,

                        Tools integration (requirements Management)

Toronto Orthopedic Appliance Limited

            The business began with absolutely no computer systems and no in-house computer expertise. There was a business need to automate and computerize the accounting and the manufacturing facilities. Both were unique. Over time the systems were designed implemented and enhanced. Staff was trained and help to successful automate the whole office including all the specialty needs.

            Activities at this site were:

                        Process analysis,

                        Business practices,

                        Process re-engineering,

                        Trainer

                        Analyst/Programmer

CIBC

            On first arriving on location the small trading floor department was losing $6 million a month and had no systems to speak of. 1st generation systems had to be implemented in very short order to identify and stop the financial hemorrhage. Within a year the various systems brought on-line resulted in this trading floor department capturing 10% of the profit the following year end. The systems were designed for the very competitive derivative products capital markets trading systems.

            Activities at this site were:

                        Process analysis,

                        Business practices,

                        Process re-engineering,

                        Trainer

                        Analyst/Programmer

Wood Gundy

            Mid and back office systems from CIBC and Wood Gundy had to merge and accept the trading floor systems input. All aspects of system integration where required. Simultaneous functionality between multiple OS and multiple computer languages were just one of the hurtles to cross

            Activities at this site were:

                        Process analysis,

                        Business practices,

                        Process re-engineering,

                        Trainer

                        Analyst/Programmer

Consumer Gas

            The utility had given itself 11 months to unplug on of their mainframes. They required full business analysis to determine all business functionality on the system. Level of use, required features addressed and absent and document the 11 month transition to PC LAN systems. Needs Analysis, system requirement, user requirements, schedules, budgets all had to match the 11 month constraint.

            Activities at this site were:

                                    Business practices

                                    Process analysis

                                    Process re-engineering

 

International

 

Multilogic Computing Inc.

            North America development team lead. European Business development Manager. Global Marketing Manager.

            Activities at this site were:

                                    Business practices

                                    Process analysis

                                    Marketing, legals

Olivetti of Italy.

            North America development member.

            Activities at this site were:

Software development on multi-lingual and multi-continent development team Communication software specialist.


  -- Charles Mingus ::

“Anyone can make the simple complicated. Creativity is making the complicated simple.”


 

  -- Henry Ford ::

“ Quality means doing it right when no one is looking. ”


 

  -- George Bernard Shaw ::

“ The reasonable man adapts himself to the world; the unreasonable man persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man. ”


 

  -- Harry Truman 33rd US President ::

“In reading about the lives of great men I found that the 1st victory they won was over themselves.Self-discipline with all of them came first.”


 

  -- Lululemon Manifesto ::

“Life is full of setbacks. Success is determined by how you handle setbacks.”


 
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